After a year at Stratus Apartments, dealing with a ridiculous amount of stress due to terrible management & maintenance men who literally didnât know what they were doing, mold in our apartment and extreme disrespect from the staff and maintenance men, we finally got a fresh start at the Mountain Ridge Apartments.
We just recently moved into the Mountain Ridge Apartments & I couldnât be more thankful of the staff members. The front office staff is absolutely amazing, very caring & always there to help. The maintenance men are amazing as well, very kind & great at their jobs! When I brought my paper down to the office with the small fixable issues within our apartment, the front office staff not only took notes of what I was most considered about but the maintenance man came up with me & fixed the two things I was considered about. I put in a maintenance request a couple days later for a few things that go messed up when we were moving in & he was done within 20 mins. Everyday I see the maintenance men out and about, keeping the property as clean as they can. They are also very kind & fully acknowledged my toddler when they come and complete maintenance request which I appreciate very much!! ( our last apartments maintenance men were always so rude & I tried to keep my daughter in a different room or right next to me.)